Privacy Policy for arsenaltottenham.com
1. Introduction
At arsenaltottenham.com (“Website”, “we”, “us” or “our”), we are committed to protecting and respecting your privacy. Your trust is important to us, and we are dedicated to processing your personal data in compliance with applicable laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our Website or interact with our services.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to users who access or use arsenaltottenham.com, whether in a personal or professional context. For the purposes of data protection laws, the data controller is arsenaltottenham.com. We take full responsibility and commitment for processing your personal data in a transparent and lawful manner.
3. Categories of Personal Data We Process
We may collect and process the following categories of personal data, depending on how you use the Website:
a. Usage Data
Includes information about how you use the Website, such as IP address, browser type and version, time zone setting, interaction logs, traffic data, and session duration.
b. Account Data
Includes your name, email address, contact number, billing or shipping address, and any other information you provide when creating an account.
c. Profile Data
Includes your preferences, browsing behavior, purchase history, wishlists, and user feedback.
d. Communication Data
Includes any correspondence you send to us via forms, emails, analytics tools or customer support platforms, as well as your communication history with our team.
e. Technical Data
Includes device identifiers, operating system, browser plug-in types, screen resolution, and system and platform configurations.
f. Transaction Data
Includes purchase history, payment details (excluding full credit card or banking information), delivery information, and invoice records.
g. Preference Data
Includes marketing and communication preferences, subscription settings, and interests related to products or services offered on arsenaltottenham.com.
4. Legal Bases for Processing
We rely on the following legal bases to collect and use your personal data:
– Consent: Where legally required, we seek your clear and affirmative consent before processing certain categories of personal data.
– Contractual necessity: When processing is required to fulfill a contractual relationship, such as purchases made via the Website.
– Legitimate Interests: To ensure the functionality and security of arsenaltottenham.com, to improve user experience, and to market our offerings in a relevant manner.
– Legal Obligation: To comply with applicable laws, subpoenas, and court orders.
5. Your Rights Under GDPR and CCPA
As a data subject under GDPR or “consumer” under CCPA, you are entitled to the following rights, subject to verification and certain legal limitations:
– Right of Access: You may request access to the personal data we hold about you.
– Right of Rectification: You may request correction of any inaccurate or incomplete data.
– Right to Erasure: Also known as the “right to be forgotten,” you may request deletion of your data.
– Right to Restriction: You may request a restriction on how we process your data.
– Right to Portability: You may request to receive your data in a structured, commonly used, and machine-readable format.
– Right to Object: Where applicable, you may object to processing based on legitimate interests or direct marketing.
– Right to Non-Discrimination: We do not discriminate against any user for exercising their privacy rights.
– Right to Opt-Out of Sale: California residents may opt out of the “sale” of personal data as defined by the CCPA.
To exercise any of the above rights, please contact us at [email protected].
6. Security Measures
We implement robust technical and organizational safeguards to protect your personal data. These include:
– Encryption of data in transit and at rest
– Role-based access control and authentication protocols
– Secure backup systems
– Ongoing employee training on data privacy compliance
– Vulnerability assessments and system auditing
Despite our best efforts, no method of internet transmission or electronic storage is completely secure; therefore, we cannot guarantee absolute data security.
7. International Transfers
Your personal data may be transferred outside your jurisdiction to jurisdictions that may not offer equivalent levels of data protection. In such instances, we ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses issued by the European Commission and appropriate supplementary security measures as required.
8. Data Retention
We only retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law:
– Usage Data: 12 months
– Account Data: Active account duration and 24 months after closure
– Profile Data: 24 months from last activity
– Communication Data: 36 months for support history
– Technical Data: 12 months with anonymization where available
– Transaction Data: 7 years for regulatory compliance
– Preference Data: Stored as long as marketing consent is active or until opted-out
Upon expiration of storage periods, data is securely deleted or anonymized.
9. Cookie Policy
Arsenaltottenham.com uses cookies and related technologies to enhance your experience and analyze performance and traffic on our site. We use the following categories of cookies:
– Essential Cookies: Enable core functionality such as page navigation and access to secure areas.
– Functional Cookies: Remember user preferences and settings.
– Analytical Cookies: Help us understand how visitors interact, allowing us to improve the Website.
– Performance Cookies: Measure the performance of on-site content and user interfaces.
10. Cookie Management and Compliance
Upon visiting arsenaltottenham.com for the first time, you may be prompted to accept or manage cookies. Our cookie management tool allows you to control which types of cookies are set. You may also modify settings directly in your browser. We honor Do Not Track signals and comply with both GDPR cookie consent standards and CCPA opt-out preferences.
11. Children’s Privacy
Arsenaltottenham.com does not knowingly collect personal data from children under the age of 13. If you believe that we have collected personal data from a child without appropriate consent, please contact us immediately at [email protected], and we will take appropriate steps to delete such data.
12. Policy Updates & Notifications
We reserve the right to modify this Privacy Policy at our discretion. Any material changes will be communicated to users via prominent notice on arsenaltottenham.com or via direct email, where applicable. Continued use of the Website constitutes acceptance of the revised policy.
13. Contact
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we process your personal data, please contact us at:
We are committed to compliance with GDPR, CCPA, and all applicable data protection laws. If you have any concerns about your privacy or wish to exercise your rights, please reach out to us without hesitation.